To begin initiating a return, within 5 calendar days of delivery, please return your item to our address below and reach out to our customer support team at [email protected] to confirm the return.

● Return the new, unopened items to us within 5 calendar days of delivery.
● Simply contact our support team at [email protected] if you have any questions regarding your return.
● For any product valued over $10, you should consider using a trackable shipping service or purchasing shipping insurance.
● Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
● Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns for exchanges.
● Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item.
● Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process).

To begin initiating a return, within 5 calendar days of delivery, please return your item to our address below and reach out to our customer support team at [email protected] to confirm the return.

Return address:

Thunderbolt way DY4 9SL, United kingdom
Phone: +44 7404 166346
Email: [email protected]